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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎03-20-2014
My Device: Z10
My Carrier: Telstra

Help needed please!!!

Hello,

 

I have had a Z10 for a few months and today went totally dead. Had to install OS again and all my contacts etc... were lost. The only backup I have is from a migration file from a BB Torch 9800.

 

Does anyone one know how to move this across as the bulk of my contacts will move over?

 

Cheers,

Zac

Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help needed please!!!

If you have the 9800 backup file, you can connect your Z10 to the PC via USB cable and run Link.

In Link, choose Backup/Restore and in the Restore window, click on the "legacy backup file" to show those backup files and click on the most recent or the one you choose.

 

 



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New Member
Posts: 2
Registered: ‎03-20-2014
My Device: Z10
My Carrier: Telstra

Re: Help needed please!!!

Ta. I will give this a crack.