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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Telus

Help with device switch please

I have downloaded the device switch on both my Z10 and my android, both are connected to the same wifi network but they won't read each other, they won't connect.

What can I do?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Help with device switch please

Unplug them both then plug them back in and try again.

 

 

Keep us posted.  Smiley Happy


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Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Help with device switch please

You should be using BB Link to transfer your info, OR the cloud.   You can use outlook, or google to transfer the info.

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy
New Contributor
Posts: 8
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Telus

Re: Help with device switch please

BillJ, thank you. I have tried that, it didn't work.

New Contributor
Posts: 8
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Telus

Re: Help with device switch please

Thanks Rich. I don't know how to do it that way that's why I went with the device switch. Any tips?

Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Help with device switch please

http://us.blackberry.com/support/transferring-to-bb10-device/personal.html

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy