Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎01-17-2014
My Device: Blackberry Z10
My Carrier: 250-650-5683
Accepted Solution

How can I delete incorrect email that Z10 auto-saved?

I mistyped my email address in my Z10 when trying to send a picture to my home computer.  Now, whenever I try to email myself, it automatically reverts to the incorrect address, even if I type it all in correctly.  The Z10 seems to have saved it and gives it priority use.

How do I delete such incorrect addresses stored in memory?
PS.  I have tried putting myself in contacts, but it still grabs the old, wrong one.

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I delete incorrect email that Z10 auto-saved?

It can't be simply deleted.

 

You can ignore and choose the right one, and over time your first correct choice may be default.

 

Or, you can wipe your device  and not restore a back up.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎01-17-2014
My Device: Blackberry Z10
My Carrier: 250-650-5683

Re: How can I delete incorrect email that Z10 auto-saved?

I discovered that by sending the email to myself from my listing for myself in contacts, it bypasses that auto-grab system.  So, I just cant send from email program.

New Member
Posts: 1
Registered: ‎01-21-2014
My Device: z10
My Carrier: verizon

Re: How can I delete incorrect email that Z10 auto-saved?

That is not a solution, it is an extreme work around to an obvious flaw. It needs to be fixed. There is no way that the Z10 should harvest all the email addresses in a spam email sent to me and add them as auto entries. 

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I delete incorrect email that Z10 auto-saved?


cgtodd wrote:

That is not a solution, it is an extreme work around to an obvious flaw. It needs to be fixed. There is no way that the Z10 should harvest all the email addresses in a spam email sent to me and add them as auto entries. 


It doesn't.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎04-14-2014
My Device: Blackberry Z10 STL100-3 Software 10.2.1.2102
My Carrier: Fido

Re: How can I delete incorrect email that Z10 auto-saved?

I have the same problem. I typed an email address as ".co" rather than ".com". That erroneous address automatically populates the email address whenever I start to type the address. I try to type the full correct address in order to avoid the problem. I also see other erroneous email addresses. I would like to be able to delete all these erroneous emails from the "auto grab" that automatically populates the address field in an email. A real pain.
Contributor
Posts: 20
Registered: ‎05-13-2010
My Device: Z10
My Carrier: Verizon

Re: How can I delete incorrect email that Z10 auto-saved?

Wow. Somehow there needs to be a solution

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I delete incorrect email that Z10 auto-saved?


This is fixed in upcomning OS 10.3.1, there is a screen/function to delete those suggested emails.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 20
Registered: ‎05-13-2010
My Device: Z10
My Carrier: Verizon

Re: How can I delete incorrect email that Z10 auto-saved?

Do you know how?  I'm on 10.3.1.1016. Thanks

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I delete incorrect email that Z10 auto-saved?

Hub > Settings > Recent Contact Management.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code