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BlackBerry® Z10

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Contributor
Posts: 27
Registered: ‎04-25-2013
My Device: Q10 Z10 BB9900 BB9780
My Carrier: Rogers
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How can I switch device from Z10 to BB9900?

I need to switch from a Z10 to a BB9900!

 

Seems like there is no way to do so?

 

The Blackberry desktop software cannot recongnize the Z10 .bbb backup file or the Z10 itself...?

and the Blackberry Link cannot work with the BB9900..?

 

Please help.

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I switch device from Z10 to BB9900?

What all data/information are you wanting to transfer?

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Contributor
Posts: 27
Registered: ‎04-25-2013
My Device: Q10 Z10 BB9900 BB9780
My Carrier: Rogers

Re: How can I switch device from Z10 to BB9900?

I'm looking to transfer data automatically such as the "Switch devices..." option in Blackberry Desktop Software.

 

Currently I can't transfer anything as there is no way to do so... (beside manually doing it)

I don't want to manually transfer all pictures/video, then phone contacts, etc...

 

 

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I switch device from Z10 to BB9900?

No, then.

 

That's why as asking more specifically, what data would you like to transfer?

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Contributor
Posts: 27
Registered: ‎04-25-2013
My Device: Q10 Z10 BB9900 BB9780
My Carrier: Rogers

Re: How can I switch device from Z10 to BB9900?

hmmmm... that really sucks.

 

So a user that's been upgraded to Z10 must stick with a Z10.

He can't use an older device if the Z10 breaks...

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I switch device from Z10 to BB9900?

Yes, he can.

 

Of course, he can.

 

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Contributor
Posts: 27
Registered: ‎04-25-2013
My Device: Q10 Z10 BB9900 BB9780
My Carrier: Rogers

Re: How can I switch device from Z10 to BB9900?

but I have to manually do the work right?

 

The is no such thing as backup and restore to the older device...

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I switch device from Z10 to BB9900?

Honestly, I have not tried restoring a Z10 made .bbb file to a OS7.1 9900...

 

That said.. the BlackBerry Desktop Software does read .bbb backups. But I don't know if it will read one made to the z10.

 

If you don't want to do 'manual' backups or restores, I'd try that above.

If you change your mind, I can help you with the alternative backup/restore/export, etc.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Contributor
Posts: 27
Registered: ‎04-25-2013
My Device: Q10 Z10 BB9900 BB9780
My Carrier: Rogers

Re: How can I switch device from Z10 to BB9900?

The Blackberry Desktop Software doesn't even show .bbb file that was created by Z10.

I see all other backups in the directory but can't see any Z10 withing the Blackberry Desktop Software.

Can't seem to be able to choose a Z10 backup then... unless there is a hidden option..?

 

What's the alternate method?

 

TIA

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I switch device from Z10 to BB9900?


task514 wrote:

 

What's the alternate method?


There are other apps such as ContactX which will manually backup, extract and restore to a CSV or XLS file.

You can use that to downgrade to the 9900.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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