Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-06-2013 01:28 PM
Hi -- I'm trying to move music from iTunes to my Z10 using BB Link on my Mac. When I choose Artist that I want to sync by right-clicking on the artist's name, and choosing sync to my Z10 the music is moved, but is put on the devices default internal storage, and not on the SD card I have installed.
I've looked through the manual, and all the settings but I don't see a way to set the SD card as default for all music.
02-07-2013 08:01 AM
Can you please try removing and reinserting both your media card and your battery and let me know if this helps? If that doesn't help, can you please check in Settings > Storage and Access to make sure you can see your Media Card details?
Please let me know the results.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!
02-07-2013 11:22 AM
02-12-2013 12:09 PM
I am having a similar problem. I am trying to get the pictures and videos to save to the sd card, but I can't seem to figure it out. When in setting I can see the Media Card details, but it is empty. Any ideas? I did take out the card and the battery, but it did not solve the problem.
02-14-2013 08:43 AM
I had the same problem trying to sync photos using bb link on my mac.
had to upgrade to 9.0 or higher but too many bugs in the new i photo.
tried another route,turn enable mass storage on ,located in settings under storage and access.
ur pc now sees ur device as a external storage device.then just export or drag and drop.It worked for me,hope this helps