04-11-2013 02:01 PM
got the same issue. I've tried what's suggested on this post but it didn't work for me anyone else got ideas ?
I'm just curious if you go into your Phone->Settings->Voice Mail what is listed under Access Number?
04-11-2013 02:51 PM
Once you access your voicemail addministrative password on your bell network. You must first dial it, enter the password, then turn off the bell password feature. If having problems, call bell mobility support and they will guide you through how to turn off your Bell password. For a temporary solution, you can create a new contact and call it voicemail2, add it as a speed dial. In the contact, you can enter, P(pause), then #, then your password.
04-24-2013 02:43 PM - edited 04-24-2013 03:07 PM
I am having the same problem (BB Z10 OS v10.0.10.85). The Voice mail password is not being saved.
If I go into Phone -> Settings -> Voicemail it shows me a button "Set Password". I click on that and add my password and click OK.
The button now shows as "Change password" - so far so good, so I close out of settings and click the Voicemail button at the top of my phone screen and after the vm prompt to enter my password nothing happens and the vm prompts me again "are you there?".
If I go back into Phone -> Settings -> Voicemail the button once again shows as "set password" so it obviously recognizes that it did not actually save it the previous time.
Update - Since I have a Bell SIM, I have tried the solution suggested above (logon to VM and turn the skip password setting to on). This works perfectly (after restarting my phone I can open VM without having to enter a password) and the password is still required if I am accessing my VM from any other device or landline other than my mobile phone (Z10).
So it looks like Bell has decided to bypass the VM password saving features of smartphones by building it into their VM system instead.