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BlackBerry® Z10


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New Contributor
Posts: 2
Registered: ‎02-27-2014
My Device: Z 10/ 9790
My Carrier: **Removed**

How to backup dta from Z10 to Bold 3 9700

HI, I had a BlackBerry Z10 phone for which I had taken a back up through Blackberry link on my laptop. Unfortunately I had lost my Z10 phone last week. I want to restore this stored data on my Old blackberry phone the bold 3 as I need all my phone contacts and BBM contacts. I have tried doing the same using the blackberry link and desktop manager but this not possible as the link software dose not recognize my old phone and the desk top manager software dose not recognize the bbb file saved on my Laptop. Please suggest how can I resolve this problem. Thank you Jitin Merani A blackberry fan.
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: How to backup dta from Z10 to Bold 3 9700

Good day

Blackberry Z10 backup is not backwards compatible to the 9700.

You could use App to save your contacts if I'm not mistaken.
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Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: How to backup dta from Z10 to Bold 3 9700

Yes it is not possible to restore the backup of your Z10 on your Bold 3

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Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to backup dta from Z10 to Bold 3 9700

Do you have a backup from the last time you backed up the 9700?



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New Contributor
Posts: 2
Registered: ‎02-27-2014
My Device: Z 10/ 9790
My Carrier: **Removed**

Re: How to backup dta from Z10 to Bold 3 9700

no i dont have one. I had formatted my laptop and its was more than a year old.

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to backup dta from Z10 to Bold 3 9700

Yuck you might be out of luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code