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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎12-08-2013
My Device: Blackberry Z10
My Carrier: UTS
Accepted Solution

How to reset the voice for impaired hearing

I connected to BB link and noticed a message with regards to impaired hearing. Not sure what I did but my phone is not responding to my commands but rather speaks to me what icon I have touch rather than executing my instructions.


I do not want to reset to factory setting otherwise I will loose a lot.


Can anyone help?





Posts: 94,667
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to reset the voice for impaired hearing

  • Disconnect your Z10 from Link.
  • On the Z10, go to your main Settings by swiping down from the top bezel.
  • Tap Accessibility.
  • Tap Screen Reader BETA.
  • Disable the Screen Reader by toggling to OFF.
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