Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Contributor
Posts: 20
Registered: ‎03-13-2013
My Device: Blackberry Z10
My Carrier: 7887876868

Hub Does not update many times

Many a times, when I get a new message notification and see the hub, the message is not updated. I need to go inside the hub menu and into individual account and then see. When i come back to the hub, the message then appears. Whats the purpose of having a hub if the messages dont appear instantaneously.

Highlighted
Posts: 95,182
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hub Does not update many times

First, in your Hub screen, swipe down from the top right corner to the center of the screen FIVE times in a row.

You should see a one second black screen and then a message "Preparing Hub". That should reset your Hub.

 

ALSO: You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code