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BlackBerry® Z10

Posts: 20
Registered: ‎03-13-2013
My Device: Blackberry Z10
My Carrier: 7887876868

Hub Does not update many times

Many a times, when I get a new message notification and see the hub, the message is not updated. I need to go inside the hub menu and into individual account and then see. When i come back to the hub, the message then appears. Whats the purpose of having a hub if the messages dont appear instantaneously.

Posts: 95,504
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hub Does not update many times

First, in your Hub screen, swipe down from the top right corner to the center of the screen FIVE times in a row.

You should see a one second black screen and then a message "Preparing Hub". That should reset your Hub.


ALSO: You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.

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