Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎10-20-2013
My Device: z10
My Carrier: *

. I can't use my facebook

can someone help me please. I can't use my facebook on my BlackBerry z10. Says offline no network access during i connected with wireless and browsers and another apps connected

Posts: 102
Registered: ‎10-06-2013
My Device: Playbbook
My Carrier: TATA Docomo

Re: . I can't use my facebook

did you try with fb app ? same prob ?
New Contributor
Posts: 2
Registered: ‎10-20-2013
My Device: z10
My Carrier: *

Re: . I can't use my facebook

[ Edited ]

Thanks smarthsevak

The problem exists in the fb app  not in the browser . there is no problem in using Facebook via the browser ,and no problem in using another apps .

please, if u have fb account add me to communicate faster.

Thank u.



Mod Edit: Edited content to comply with Community Guidelines and Terms and Conditions of Use.



Regular Contributor
Posts: 74
Registered: ‎08-24-2013
My Device: Z10
My Carrier: Relaince

Re: . I can't use my facebook

In my Phone the app is working correctly,
That means the fault is not in fb its in your phone,
please diagnose it.
Give a like.

1. please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?
" which solved it for you
Posts: 1
Registered: ‎12-10-2013
My Device: Blackberry z10
My Carrier: Simplemobile

Re: . I can't use my facebook

I av a z10 have a Facebook app but I can't access my account. However I can use Facebook vis my browser
Forums Veteran I
Posts: 1,994
Registered: ‎11-01-2013
My Device: Z30, Z10 (, 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: . I can't use my facebook

Hi Bawozo21


Try to delete/uninstall your FB app in your Z10. BB World -> My Apps -> Downloaded. Tounch & hold FB app and tap delete.


Restart your device. Re-install through BB World again.


Please share with us the result.


Good luck.

Click like.jpgto thanks those who help you • If your issue solved, mark the best post in your thread as Solution message_type_solution1.gif

Self Support: Knowledge Base & Manuals