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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎08-17-2014
My Device: Z10 STL100-2
My Carrier: 02

I cant save numbers on my z10 nor see my sim contacts

Hello all. I have a problem with my BlackBerry z10
1) I can't see my sim contacts and when I go to All it shows just some few contacts that I saved in my phone a whole ago

2) when I add a new contact it saves but I can't find it anywhere in my contacts.

This is giving me serious headaches now. Please can anyone help ?
Contributor
Posts: 11
Registered: ‎08-15-2014
My Device: stl100-1
My Carrier: Sun Cellular

Re: I cant save numbers on my z10 nor see my sim contacts

I guess by default the sim contacts were not shown.

 

1. To make it visible, open the "Contacts" app then swipe from the top edge of the screen to see the "Settings" icon, then  on the "Settings" scroll down and look for "Show Account in Contact List" turn on SIM Card Contacts.

 

2. For the newly created contacts not showing, there where two options,

2.a Using local contacts, on the New Contact screen click "Save to:" then check "Local Contacts"

2.b When saving to Gmail Contacts or other Online Accounts make sure youre online, or else it will now show the newly created contact.

 

 

New Contributor
Posts: 6
Registered: ‎08-17-2014
My Device: Z10 STL100-2
My Carrier: 02

Re: I cant save numbers on my z10 nor see my sim contacts

Hi thanks for the reply but I did same for case 1. I turned it on but I still.couldnt find it. I can still see my sim contacts in another phone but if I take it there I can't find it. I did all of the above mentioned steps but to no avail.
I'm getting **bleep** off with this problem
Contributor
Posts: 11
Registered: ‎08-15-2014
My Device: stl100-1
My Carrier: Sun Cellular

Re: I cant save numbers on my z10 nor see my sim contacts

 

Just curious, when you go the "Contacts"  app Settings, when you scroll to the bottom most part there is a section for "SIM Card"

 

a. Import Contacts from SIM Card

b. Copy Contacts from Device to SIM Card

c. Manage SIM Card Contacts

 

Can you see any contact info when you select "Manage SIM Card Contacts"?

New Contributor
Posts: 6
Registered: ‎08-17-2014
My Device: Z10 STL100-2
My Carrier: 02

Re: I cant save numbers on my z10 nor see my sim contacts

I still can't see any contact. I even tried to import contacts, also copied the few contacts I have in phone memory to.my sim card and still can't find them
Contributor
Posts: 11
Registered: ‎08-15-2014
My Device: stl100-1
My Carrier: Sun Cellular

Re: I cant save numbers on my z10 nor see my sim contacts

If it is easy to find a prepaid sim card and it is cheap in your area, I think you need to try a different sim card and see if contacts would work on your device.

 

If it also fails maybe you really need to bring it to a service center.

 

Also, do you have a signal and can you receive and send with your sim card?

New Contributor
Posts: 6
Registered: ‎08-17-2014
My Device: Z10 STL100-2
My Carrier: 02

Re: I cant save numbers on my z10 nor see my sim contacts

Yes I have signal and I can receive and send.
Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: I cant save numbers on my z10 nor see my sim contacts


faad021 wrote:
Hello all. I have a problem with my BlackBerry z10
1) I can't see my sim contacts and when I go to All it shows just some few contacts that I saved in my phone a whole ago

2) when I add a new contact it saves but I can't find it anywhere in my contacts.

This is giving me serious headaches now. Please can anyone help ?

I found on a previous OS that new contacts only showed after a reboot, with the latest OS it takes about 10s to show in contacts.