03-12-2013 05:39 PM
Hey there. I have a couple of co-workers who are experiencing incorrect Timestamp issues with the SMS. They have the new Z10 (BB10 v 10.0.9.348 on SaskTel, time set to -6 Saskatchewan).
When they send SMS messages to anyone, it shows the correct timestamp in the Hub, and it is correct for the receiver. But when you open the message, it shows an hour later.
Hub timestamp (fr Z10): 3:11pm
Message Timestamp (fr Z10): 4:11pm
Received Timestamp (any other phone): 3:11pm
I know it seems a really trivial issue, but it is annoying. Anyone have any ideas?
03-13-2013 06:45 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We are going to need to gather some logs from the BlackBerry Z10 to find the root cause of this issue. Please contact your network service provider and ask to be transferred to BlackBerry.
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03-24-2013 01:21 PM