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BlackBerry® Z10

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Contributor
Posts: 18
Registered: ‎03-11-2013
My Device: Z10
My Carrier: rogers

Internal Sound

Hello folks,

Is it me or is the sound from the Z10 OS very low? I have play the exact same video besides the Z10 and the other device is much better with quality and high sound coming out of the device. Could this be fixed with an update?
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Internal Sound

Hello Skrypno,

Welcome to the BlackBerry Support Community.

 

Which version of OS are you running under Settings - About?

 

Have you attempted restarting the device and testing with other audio sources?

 

Thank you.

 

 


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Contributor
Posts: 18
Registered: ‎03-11-2013
My Device: Z10
My Carrier: rogers

Re: Internal Sound

Hello,

I am running version 10.0.10.85 and I have restarted the phone three times previously but seems to sound the same. It's fine with headphones and external speakers when using the phone jack.