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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎04-25-2013
My Device: Z10
My Carrier: BT

Internet Trouble?

When my phone has been connected to the WiFi network for around 30 minutes I will try to load a page and it will take around 3 minutes to load an error screen that tells me it has failed to resolve host name. I then have to turn off the WiFi on my phone and wait for five minutes before turning it on again and reloading my browser page. Has anyone else had this problem and/or knows how to fix it!
Thanks in Advance
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Hall of Famer III
Posts: 57,240
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Internet Trouble?

Hi and Welcome to the Community!

How long since you last rebooted? I've recently been running some controlled tests and, so far, have come up with about 9 days between reboots being the max time before strange things (including what you describe) start happening. At present, I recommend a reboot once per week.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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