03-14-2013 04:49 AM
I'm an Iphone 5 switcher and very happy owner of a Z10, mainly for its excellent email client. But I must say I am extremely chocked by the way BB treats its customers. How can one hide behind the provider for the software uodates. I am with Orange in France and received NO updates and thus stay with the bugs, some of which have been resolved for weeks. And now, even more chocking is that we cannot get Wathsapp!!!!
Hell, if that's the way it is, I'll soon quit.
03-14-2013 06:49 AM
I can understand your frustration. The updates for the z10 right now are controlled by your mobile provider, you can call them and ask them when they will be rolling it around. I too had to wait for one week before my provider rolled it out compared to the others in my area did it 1 week before. I am hopping blackberry takes charge in the future and they roll out updates and bypass the carriers.
When you go into my world, does it not show you the whatsup app?
03-14-2013 07:06 AM - edited 03-14-2013 07:11 AM
Thank you for answering. The mobile provider, Orange France just could not care less... But I must say I feel it is up to Blackberry to deal with that, don't you think? They leave their customers with this difficult user experience, living with bugs which are already solved!
As far as Whatsapp is concerned, yes I do see it and when I click to download, it says the app is not available for my device...
03-14-2013 07:25 AM
Go into mywold and do a search for Whatsapp, you must install it from my world, it should be there, I see a lot of people around the world have already installed it.
Take a look at this link on how to install the latest OS.
03-14-2013 07:31 AM
If by going into MyWorld you mean to do it from the device in the Blackberry World App, the search is unsuccessfull.
From the web I can see it but I cannot go farther than clicking the download button and getting the message it is not available for my device.
I'll try the crackberry method and will keep you posted.
Thanks for taking the time.
03-14-2013 08:02 AM
03-14-2013 08:05 AM
03-14-2013 08:48 AM
Good to know that you got both your software update and your WhatsApp!