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BlackBerry® Z10

New Contributor
Posts: 6
Registered: ‎03-27-2013
My Device: Z10
My Carrier: AT&T

Issue with facebook information being added to contacts?


On my z10 when I set it up, I set up a facebook account as well, and it added facebook account information to some of my contacts (most of which were added though gmail CardDav).

I tried deleting the account and readding it to see if I could get facebook information with ALL of my accounts (so I could respond to messages through hub).

Now it's not showing any facebook information.

Help please.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Issue with facebook information being added to contacts?

Hey kndarlow413,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Open Contacts and swipe from the top and go into settings.  Is Facebook showing as On?  Also is there a checkmark for use cloud services at the bottom?


Also what version of BlackBerry 10 are you using?  Go to Settings>About to find this information.


I look forward to your reply.





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