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New Member
Posts: 2
Registered: ‎03-04-2013
My Device: BlackBerry Z10
My Carrier: 07758933298

Keep losing BB service on 3G


I quite often lose this when running via 3G. I am on Virgin UK. It set up an apn on inserting the SIM and it worked over the weekend fine.

Today it wouldn't connect despite restarts etc.

I have just fixed it by changing the apn from goto.virginmobile.uk to a.a.com thinking it would disconnect 3G and I could try inputting it again from scracth.

Rather than it stop working, it started working!!!

Any ideas for this and a better permanent fix? Is it Virgin Mobile not being setup for the Z10?

I'm new to BlackBerry 


New Member
Posts: 2
Registered: ‎03-04-2013
My Device: BlackBerry Z10
My Carrier: 07758933298

Re: Keep losing BB service on 3G

Possible reason:

I get BB at home in Brighton. At work in Burgess Hill I lose BB. May it be because I have roamed onto the Orange signal?