03-05-2013 11:13 PM
I am wondering if anyone contacted Blackberry support, and present the problem for them to troubleshoot.
Another step I would take is to re-install the operating system. We have a number of these Z10 phones, and we are not having any issues with them.
03-06-2013 11:07 AM
Steps to reproduce:
This should cause the keyboard to lock out.
Currently running: Z10STL100-3 / 10.0.10.672 (The Rogers 10.0.10.85 update, but it was happening before the update as well)
03-13-2013 02:01 PM
Please i have problems with my new BB Z10 , my Keyboard is malfunctioning .. please can any one advise on how i can fix this .. Black berry please what can i do , its fraustrating , i use my phone for work and right now its the most anoying gadget right now .. i cant send emails properly , txt or bbm , its slows me down ..
03-13-2013 02:30 PM
I am in China , i have been waiting for the latest update for bb z10 , but nothing yet till now .. i have been to software updates - check for new updates and nothing yet, it says i am up todate , i am currently using version 10.0.9.2372 .. would be nice to get an update to see if some few thing would change .. please kindly advise , what can i do to get this new update ..
03-13-2013 10:49 PM
My keyboard botton automatically comes up with Capital latters, I only have this problem on the rare sides of my keyboard, the right side and the left side, which is botton P L back space SEND , Q A Shift ?123, all malfunctioning, when am typing and I click any of the previous bottons I mentioned, they automatically press down and come up with Capital letter option, back space automatically press down and delete all the messages I typed , my space bar corrects the wrong thing .. And I don't know how to stop my space bar from correcting what I am typing , its like once I press these letters they freeze and come up with other options ... Even my send button . It is so frustrating , I have been waiting for my BB for almost 2 months and finally I got it and I can't seem to work it it , I am a boss with 20 staffs and its annoying that I can't communicate my device properly .. Reply emails , calendars and reply txt messages .. . Please kindly tell me how I can fix this . i am thinking its the touch screen on that side of the screen that has a problem ...