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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎02-08-2013
My Device: Z10
My Carrier: Rogers, Wind

Re: Keyboard problems backspace delete all text

As a temporary solution, don't use the backspace button to delete a character, tap anywhere on the virtual keybaord and swipe left. That will delete one full word (which may not be what you want but it is better than the entire text being wiped)!

New Member
Posts: 1
Registered: ‎02-09-2013
My Device: Z10
My Carrier: Bell

Re: Keyboard problems backspace delete all text

I have the same problem.  I turned the "Magnification" option off and I'll see if that helps.

 

New Contributor
Posts: 4
Registered: ‎02-16-2013
My Device: Blackberry Z10
My Carrier: EE

Re: Keyboard problems backspace delete all text

Settings > Accessibility > Magnify > Off

 

This will resolve the issue as many of the other forum members have advised.

 

 

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New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: BB Z 10
My Carrier: Bell

Re: Keyboard problems backspace delete all text

I am having the exact same issue.

 

BB OS v 10.0.9.348

 

The backspace key upon a single touch pops up and locks in repeat mode and wipes out eh entire line of text.

 

This happens in an email address line, the email body or anywhere that I am typing using the virtual keyboard in portrait orientation.

BlackBerry Employee
Posts: 750
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Keyboard problems backspace delete all text


BrettHill wrote:

I am having the exact same issue.

 

BB OS v 10.0.9.348

 

The backspace key upon a single touch pops up and locks in repeat mode and wipes out eh entire line of text.

 

This happens in an email address line, the email body or anywhere that I am typing using the virtual keyboard in portrait orientation.


If you're on Bell you should update to the latest version as this fixes the issue with magnification mode.

New Contributor
Posts: 4
Registered: ‎03-25-2013
My Device: BB Z 10
My Carrier: Bell

Re: Keyboard problems backspace delete all text

Settings -> Accessibility -> Maginify -> off
This worked for me. The backspace key has worked properly after turning off "Magnify".
Note that I also found that the letter "L" would periodically lock in upper case, so I wonder if the magnify mode causes some issue with keys that are next to the border of the screen.
New Contributor
Posts: 6
Registered: ‎03-24-2013
My Device: blackberry z10
My Carrier: celcom

Re: Keyboard problems backspace delete all text

It happend to me too..

but it didnt happend anymore, i disabled many things including magnifying.. now its works fine..

New Member
Posts: 1
Registered: ‎07-23-2015
My Device: z10
My Carrier: verizon

Re: Keyboard problems backspace delete all text

i have the exact same problrm.  The problem began occuring when I installed the update a week or so ago.    It seems that the problem does not occur with magnification turnedoff.  Is thete a known solution to this problem?