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BlackBerry® Z10

Posts: 14
Registered: ‎03-30-2013
My Device: z10
My Carrier: MTN

Light sensor



Unfortunately I have a new problem with Z10


when I wanna make call light sensor doesn't work and monitor stays on... Smiley Sad


anybody knows what's the problem and a solution??


Thank you Smiley Happy

Guru II
Posts: 21,621
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Light sensor

Have you rebooted the device by removing the battery? If you've already done that then let's test the proximity device on the sensor before we go any further.

Here are some instructions on how to use the BlackBerry Virtual Expert (BBVE)

There is a test in there for the proximity sensor under "sensors." Go through all the tests and see if everything passes.


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