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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎03-27-2013
My Device: Blackberry Z10
My Carrier: Koodo

Link not working with 10.1 update

Since I have installed the 10.1 update to my Z10 the Blackberry Link has started to recognize my BB10 phone as a playbook and has told me that the playbook is not supported by link and to check for an update.  Does anyone have an answer to this problem as no updates currently exist?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Link not working with 10.1 update

Hi Gabriel246,

 

What version of BlackBerry Link do you currently have installed? Also, can you provide me the full software version of your BlackBerry Z10?

 

Thanks.

 

-CptS

 

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