Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 3
Registered: ‎06-12-2013
My Device: Z10
My Carrier: A T & T

Lost Z 10

Okay.  I admit, I lost (misplaced) my new Z 10.I tried calling it but it went straight to voice mail, so it is apparently turned off. Is there any way to get it to ring or identify where it is?

 

DGrieg

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost Z 10

Did you have Protect turned on?

 

If so, login and see if you can locate it.

 

http://protect.blackberry.com/



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎06-12-2013
My Device: Z10
My Carrier: A T & T

Re: Lost Z 10

Thanks.Tried Protect, but the device did not respond. 

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Lost Z 10

If blackberry protect is unable to detect which means device is off. Their is no other way to make it ring.

New Contributor
Posts: 3
Registered: ‎06-12-2013
My Device: Z10
My Carrier: A T & T

Re: Lost Z 10

I was afaid of that. It may be lost for good. Sad.

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost Z 10

Yep, sorry about that.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 28
Registered: ‎06-08-2013
My Device: No Device
My Carrier: No Provider

Re: Lost Z 10

contact customer support see if they can trace it

Sandeep Sharma
Highlighted
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost Z 10


sandeepsharma10 wrote:

contact customer support see if they can trace it


They can't. Scroll up and read.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code