12-04-2013 04:45 PM
I started my blackberry today and no history just today history but what makes me mad is that it has erased last month's history on my mail server no text message history on phone???? I did update on latest soft ware but that was about two weeks ago what gives???????? and how do you get history back as i need some of these emails
12-05-2013 04:33 AM
well i can see no one can help me [ but i do like this phone] but is scary that at any given time it can erase all last monthes emails on your mail provider
is there anyway that you can set it up that when you erase a email in hub it does not erase on my mail provider this is only way that i can trust to keep useing my z 10
i do not rely on phone 24 /7 and can get by without emails but i did have a reciet on my mail provider that i was keeping
and now it has gone and scary thing is i am not sure why this phone erased all text and email history in hub was sim history to full or is just glitch in phone
12-05-2013 11:12 AM
12-05-2013 11:53 AM
thanks but i have yahoo email account and when i delete a email on my bb it deletes on my pc as well
to explain i turned on my bb and all history in hub had gone for last 30 days text ,email sent and received
and on my pc all emails sent and recieved for last 30 days were gone
but one real strange thing that has just happened today is friend that just texted me today and now only his text history has returned for last month what could be causing this??? i would really like to know
12-05-2013 12:21 PM - edited 12-05-2013 12:37 PM
Let's try simple trick to avoid your problem comes up ( just add my yahoo account in Z10, delete some emails on it and check my yahoo in browser and those deleted emails still appear).
Change your email sync interval onto Manual. Change your yahoo password if necessary. Let's see what would happen.
For text message, the simplest thing in my opinion is download an sms application in BlackBerry World to backup your text messages.
You might need to check regarding text issue with your provider also to make sure what's going on.
12-06-2013 06:05 AM
Sorry I can't help you any further to sync your Yahoo mail with your device.
Please follow this link to widen our knowledge.
Thanks and have a nice weekend ahead.
12-06-2013 07:49 AM
thanks for the help i guess it is glitch with phone but now worries me that when it does loose history of emails and text messages it can clean out last monthes emails on my pc
is pretty scary thing if you use this phone for biz.
you think bb would fix this as i can see if this happened to me and i used this for biz. i think i would chuck it as far as it would fly into the ocean
12-07-2013 11:10 AM