10-17-2013 11:06 AM
Hi. I recently synced my contacts. When I did this I have lost 90% of my contacts. I had the box checked to notify me if I was to lose any data on my computer or device and it does not seem to have worked. I have my phone set to sync with an outlook account. I have a recent backup so I restored to that backup but it did not work. I assume the contacts were lost prior to that backup. I have an older backup from July that I should be able to restore the contacts from but I do not want to restore that entire backup given it is 3 months old. Can I access that backup to look at my contacts without having to restore from it? I went online and downloaded blackberry restore but it says it does not support bb10. I have a Z10 phone.
10-19-2013 04:58 PM - edited 10-19-2013 04:59 PM
10-20-2013 06:51 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I'm sorry but you can not access the backup data, unless you restore it to your BlackBerry smartphone.
Let me know if you have any more questions.
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10-20-2013 10:01 AM
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