Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 2
Registered: ‎02-22-2013
My Device: Blackberry Z10
My Carrier: O2 Czech Republic

MMS - invisible mmsc settings

Hi,

 

is there any procedure how to unlock invisible mmsc setting on Z10? I bought unlocked Z10, using provider O2 Czech Republic, every services work fine except mms (unable to sent/receive). When I go: Text message/Options/Text messages/MMS/Advanced - I can see only this setting:

 

SMS (Allow Special Characters, Service Center Address, Routing Preference, Send Text..., Retries)

APN Settings - this is visible but locked (APN = mms, Username=null, Password= null)

MMSC - unvisible!!??

 

Any idea how to unlock it?

Trusted Contributor
Posts: 105
Registered: ‎02-21-2012
My Device: Z10 and Playbook
My Carrier: Vodafone UK

Re: MMS - invisible mmsc settings

Maybe you need the service provider to send the settings through? Or check the website for the details. I am having major issues with the MMS on Vodafone UK though so might be a complete glitch as it seems to be a common complaint!
Contributor
Posts: 13
Registered: ‎02-17-2013
My Device: Z10
My Carrier: vodafone

Re: MMS - invisible mmsc settings

I am also having major problems with mms on vodafone.
Highlighted
New Contributor
Posts: 3
Registered: ‎03-24-2013
My Device: Z10
My Carrier: Telstra

Re: MMS - invisible mmsc settings

I have EXACTLY the same problem. MMSC settings/fields don't appear.....I tried restore and it doesn't make any difference...

Contributor
Posts: 13
Registered: ‎02-17-2013
My Device: Z10
My Carrier: vodafone

Re: MMS - invisible mmsc settings

I gave up in the end after 6 weeks of constantly trying. I wrote to Vodafone CEO office and had a reply very quickly. They agreed to me returning the Z10 and re-instating my contract to before my last upgrade which has allowed me to choose a different phone.

Shame really as the Z10 is a beautiful phone

Contributor
Posts: 24
Registered: ‎12-30-2009
My Device: HTC One 801n.
My Carrier: Three (3)

Re: MMS - invisible mmsc settings

I have the same problem on 3 ( Three UK )