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BlackBerry® Z10

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Posts: 1
Registered: ‎10-27-2013
My Device: Z10
My Carrier: Vinaphone

Magnetic Carry Case + Proximity Sensor Problem

I noticed a problem with magnetic carry case and the proximity sensor being disabled in 10.1 for my Z10 STL100-3 as well as my wife's STL100-1.

 

When removing the phone from the case, to make or answer a call, the sensor is disabled. Thus, you easily touch the keys with your face. When NOT using the magnetic carry case, no issue. Seems like the magnetic sensor was disabling the proximity sensor.

 

Now, using 10.2, it appears the problem has been resolved. But will monitor over the next few days.