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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎09-02-2011
My Device: Z10
My Carrier: T-Mobile

Magnetometer Stopped Working?

Any ideas how to fix this? 

 

I noticed because my Z10 stopped recognising when I put it into it's case, the screen now stays on.  When checking if the Compass was working I get the message   " Device not supported  Your device does not support the decessary sensors for this application."

 

The phone hasn't been dropped or mishandled and has worked perfectly since purchase some 7 months ago, it just stopped working yesterday.

 

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New Developer
Posts: 5
Registered: ‎03-08-2013
My Device: Z10
My Carrier: T-Mobile

Re: Magnetometer Stopped Working?

New Contributor
Posts: 8
Registered: ‎09-02-2011
My Device: Z10
My Carrier: T-Mobile

Re: Magnetometer Stopped Working?

Thanks for the quick reply.  On further investigation it appears all sensors are out of action.