03-11-2013 10:58 AM
My message Hub has disappeared!
When I swipe right to get my message Hub it is a black screen.
I have tried clicking on the Text Messages Icon in the main access list and it does open my messages. It does anything.
Anyone else experience this?
Very worrying as I cannot access any of my messages at all.
03-11-2013 11:12 AM
You can try to reload the hub or pull battery and wait 2 minutes and pop it back in. After reboot, give it a minute or two to build the hub.. To reload the hub, move your finger on the top right hand corner of the screen swipe diagonally 5 times and it restarts the hub(tricky at first but easy after you master it).
03-11-2013 11:27 AM
I have the update for over 24 hours. The only thing that happened odd today was I was conferencing a all through the phone. Call was dropped. Went to re-conference and the phone wouldn't add a second line. I re-booted the phone and the call worked fine. When I checked the Hub it was gone....
The device was running very hot when it had the issue with calls.
03-11-2013 11:29 AM
If you have a backup prior to the upgrade then I would restore it to the last full backup. If not, then you are left no choice to do a system restore(BB link) and start from scratch. The system restore will also pull down all the latest updates. But remember you will loose you data if you do this.
03-11-2013 11:39 AM
Device wouldnt connect t BBLink so just did a restore...
It really was just a pure black screen with all messaging related icons dead, with exception of BBM which was working.