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BlackBerry® Z10

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Contributor
Posts: 28
Registered: ‎04-30-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile/Telekom D

Re: Microphone on Z10

Duh...please tell me, You are just kidding me...THAT was exactely an answer I never ever wanted to hear... *grmpf*

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Microphone on Z10

BeamRider47, have you even called your mobile provider with this issue yet?

 

You should.

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Contributor
Posts: 28
Registered: ‎04-30-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile/Telekom D

Re: Microphone on Z10

Yeah just did a few hours ago! Their answer was: -Sir, You did not purchase Your Phone at T-Mobile, this does not Sound like a Provider Problem but a Hardware Problem,especially since the microphone worked for the first days!-

Even after 2 two security swipes the functionality was not restored.
Just contacted amazon were I bought it and they will replace the device!
New Member
Posts: 1
Registered: ‎09-22-2014
My Device: Blackbarry Z10
My Carrier: Kyivstar GSM

Re: Microphone on Z10

Hello

I have the same issue.
Does your problem with microphne was resolved?

New Contributor
Posts: 4
Registered: ‎11-01-2011
My Device: Z10
My Carrier: Verizon

Re: Microphone on Z10

Bingo. I fixed the issue by replacing the bottom microphone. It took me 30-40 minutes using the guides below. Tools required were a T3 torx driver and a plastic prying tool.

https://www.ifixit.com/Teardown/BlackBerry+Z10+Teardown/13445
https://www.youtube.com/watch?v=mqizoPwhc_A

This is the replacement part I ordered:

http://www.ebay.com/itm/251751166538