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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎07-18-2013
My Device: Z10
My Carrier: Vodacom

Missed calls, mixing contacts

When I check my list of missed calls I will see the name of a caller from my contacts. When I hit the name shown to return the call, it calls the wrong person. It shows all the details for the person I am returning the call to but dials the wrong number? So now I have the problem of ascertaining whose call I really missed?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Missed calls, mixing contacts

Hi B32589,

 

Have you verified in you Address Book that the 2 contacts have different numbers associated with them?

 

Thanks.

 

-CptS

 

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New Contributor
Posts: 7
Registered: ‎07-18-2013
My Device: Z10
My Carrier: Vodacom

Re: Missed calls, mixing contacts

Hi

 

Some have a land line number and a cell number linked to the contact, but I have verified with others that there is only 1 cell number linked to the contact,

New Contributor
Posts: 3
Registered: ‎07-23-2013
My Device: bb10
My Carrier: rogers

Re: Missed calls, mixing contacts

Im having the same issue. How do I correct this? Just started happening.
New Member
Posts: 2
Registered: ‎07-24-2013
My Device: z10
My Carrier: vodafone

Re: Missed calls, mixing contacts

same here guys
plzzzz help
New Contributor
Posts: 3
Registered: ‎07-23-2013
My Device: bb10
My Carrier: rogers

Re: Missed calls, mixing contacts

I was told last night to back up everything and then do a wipe and restore

 

doing it now, will let you know

New Contributor
Posts: 7
Registered: ‎07-18-2013
My Device: Z10
My Carrier: Vodacom

Re: Missed calls, mixing contacts

Anyone had any success fixing the problem?

New Contributor
Posts: 7
Registered: ‎07-18-2013
My Device: Z10
My Carrier: Vodacom

Re: Missed calls, mixing contacts

Have you managed to find a solution yet?

Highlighted
New Contributor
Posts: 7
Registered: ‎07-18-2013
My Device: Z10
My Carrier: Vodacom

Re: Missed calls, mixing contacts

I assume that if you dont have a solution you just ignore the problem!