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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎04-03-2013
My Device: z10
My Carrier: three
Accepted Solution

Missing call icon stuck

Hello Everyone,

Just a quick question, I have a missing call icon stuck at the top of my Z10 and I don't find how to clear it.

 

error

 

 

I already clear the phone logs, restart the phone, remove call notifications from the hub.

 

Any idea on how to remove it?

 

Thanks

 

Contributor
Posts: 30
Registered: ‎03-17-2013
My Device: None
My Carrier: Rogers

Re: Missing call icon stuck

Have you tried a battery pull? Remove the battery while phone is on, wait five seconds then re-insert
New Contributor
Posts: 4
Registered: ‎04-03-2013
My Device: z10
My Carrier: three

Re: Missing call icon stuck

Just tried, but no luck :/
New Contributor
Posts: 4
Registered: ‎04-03-2013
My Device: z10
My Carrier: three

Re: Missing call icon stuck

[ Edited ]

Ok fixed, 

 

I restored the phone as new and the problem was still there.

I checked the calls settings in the phone application and "Forward All Calls" was activated, which is strange because I never saw this option before, it was forwarding to an unknown number and I was still receiving calls without any problems.

 

I turned it off, no more icon.

Contributor
Posts: 30
Registered: ‎03-17-2013
My Device: None
My Carrier: Rogers

Re: Missing call icon stuck

Glad your issue is solved