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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎02-01-2014
My Device: Z10
My Carrier: Telekom

Mistake since the update

I cannot connect my Blackberry after the last update any more with my computer.

I can synchronise no files. Also in the Explorer this is does not get obviously.

 

Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: Mistake since the update

Hi..

 

try and change the connection settings in the "Storage and Acces" to connect to Windows and check if it solves your issue

 

Thanks.

 

Please update the result after applied..

Thanks
New Contributor
Posts: 3
Registered: ‎02-01-2014
My Device: Z10
My Carrier: Telekom

Re: Mistake since the update

No, the problem is not solved with it

Before the update the device has combined itself automatically with the computer.

Now nothing more happens. Also after new start of both devices not.

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New Contributor
Posts: 3
Registered: ‎02-01-2014
My Device: Z10
My Carrier: Telekom

Re: Mistake since the update

I ´ve Blackberry-Ling installes a new time.

Now it works again.