05-16-2013 01:00 PM
Hello, just wondering if there is a know issue with using mobile Hotspot after update z10 to 10.1. After this update was installed Mobile Hotspot will turn on but past network that I had created is not there anymore, also I cannot configure, when I press configure nothing happens, and then Mobile Hotspot turns itself off.
05-20-2013 08:33 AM
Welcome to the forums.
I would suggest you contact your mobile service provider to ensure you are on the correct data plan to allow you to use the Mobile Hotspot feature. If they confirm you are on the correct plan and have the correct APN settings then please have them escalate your issue to BlackBerry Technical support for investigation.