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BlackBerry® Z10

Posts: 1
Registered: ‎05-27-2013
My Device: Blackberry Z10
My Carrier: Rogers

Mobile Network

I did a software update on my phone last night but it got unplugged accidently so it didnt get to finish. When I turned it on this morning my BBM was gone and I cant swipe over to turn on my mobile network. I also cant call any support lines since I can't turn on my mobile network. HELP

Posts: 95,827
Likes: 24,597
Solutions: 6,410
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Mobile Network

Remove the battery for a minute and see if the update completes upon return.

Alternatively, you should also have a set up icon on the second or third icon panels.

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