04-02-2013 11:58 AM
Hope you can help in my contacts list I have a lot of them showing twice on my Z10 ? I have started to link these one at a time as suggested on other web sites but as I have a lot of contacts this will take a lot of time. Any ideas on how I can get these back just to one per person ? D
I just got the same problem. After initial set up and sinchronizing with gmail, I've god lots of contacts. After linking them all to linkedin, facebook, etc, today I noticed Gmail contacts got in again (all the same), and again. So now I have many contacts tripled.
1) What is happening?
2) Any simple way to avoid this?
3) Any simple way to clear this?
04-02-2013 02:28 PM
I have the same problem. I have SIM Contacts, FaceBook, and Twitter contacts all set to OFF, so all my contacts are Gmail contacts, and all are now duplicated, on the Z10 only. They're not duplicated in the Gmail web app. I'm not sure when this happened; I only noticed it today. There's a lengthy thread over at CB about this, and although most people who are having trouble are using Gmail, at least one is experiencing the same issue with Yahoo mail. Some have tried deleting and re-adding the Gmail account, only to have the duplicates reappear hours later.
So, in my case anyway, this has nothing to do with linked FaceBook or Twitter contacts. Even contacts that have no FaceBook affiliation at all, like the local police station and pizza joint, are duplicated.
04-02-2013 04:53 PM
I'm having this problem too. Also, all numbers in those contacts have been changed to Other. This makes it impossible to voice dial, as it keeps asking which number.
I even stayed up late one night deleting all those duplicates, only to have them come back that evening. Not duplicated in gmail .. just on phone. Today I have three of some of them. I need to know how to delete the whole address book and start over.
04-02-2013 06:14 PM
I've been playing with some of this duplicate contacts problem, I have some myself.
Trying to figure it out, the reason I'm asking the questions, to see if your (or others) issues are similar, same or different than my own.
Let me see... maybe some answers real soon.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
04-02-2013 08:15 PM
I have ONLY Gmail contacts linked to my z10, nothing else. I've erased the account and reset, nothing working.
Some contacts are up to 3 and 4 dups. Some of the dups are labelled "Local" under links
04-03-2013 11:48 AM
Any solution to this issue? I had trouble syncing my calendar, so I had to delete the gmail account only to install it all again, but seems that old and new contacts have stayed and loaded and now i'm doubled up... i've linked all the duplicates to gether, though it sounds like they come back... which I'm scared to restart my phone now...
have you found a solution?
04-03-2013 12:28 PM
Talked to Telus tech support yesterday. Apparently there's no solution. The guy ensured me "BB is aware of the problem, and working on fix". But... when I asked another question (same question I posted here few days ago), the answer was a word-by-word citation of the answer to my post. So I'm cautios - is it possible for tech support of a carrier to look for solutions on this forum?
04-03-2013 04:50 PM
Welcome to my nightmare. First all my contacts were in several times under several emails I guess I accumulated over a few years on my torch between work and play emails. I didnt know when I switched phones emails mattered. Still pissed about that one!!! Finally delete every email address on the phone, deleted all contacts on phone between sim, local, and my 3 emails. So phone was blank. Then I incorporated all emails into just my hotmail sync and then added just my hotmail address to the phone and gave it a few hours to sync with the Z10. After finishing I looked and no more duplicate names so I thought I had finally after 2 months of bull*** fixed it. Now I have a new problem. Every contact with a MOBILE number in it now has the same number under MOBILE 2. so if I go to txt a contact I see the name once but the Number twice. So I have to edit almost 400 contacts one at a time and delete the second mobile number. But now I'm worried should I do that through hotmail and let it sync with the phone or do it on the phone and let it sync with hotmail. Blackberry really dropped the ball with this one. Ive read so so so many complaints on the Contact swap its rediculous!!!! Sorry for the long email. Just pissed and venting
04-03-2013 08:37 PM
I am having the same problem! I just got the Z10 (my first BB) and have about 10 more days to decide if I am going to keep it or go back to Android. Will this problem get a fix?