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BlackBerry® Z10

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Contributor
Posts: 11
Registered: ‎11-20-2012
My Device: Torch 9810
My Carrier: O2

Music& video Icon on Z10 vanished

The music icon & video icon have vanished off my home screen.  How can I get them back?

New Member
Posts: 1
Registered: ‎10-30-2014
My Device: blackberry z10
My Carrier: 0302419110

Re: Music& video Icon on Z10 vanished

How can I get them back
Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: Music& video Icon on Z10 vanished


skyhawk1964 wrote:
How can I get them back

Do a battery pull, if still not there after restart, connect to Link software, backup the phone then do a factory reset, check if the icons are there, then do a full restore.