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BlackBerry® Z10

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New Member
Posts: 6
Registered: ‎10-29-2013
My Device: Blackberry Z10
My Carrier: Ufone
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My BB Z10 is not recieving txt msgs

Hello,

Cam u support me regarding my bb z10, It is not recieving txt msgs however the msgs are being sent by my cell phone.

Forums Veteran I
Posts: 1,792
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: My BB Z10 is not recieving txt msgs

Hello Usamansc

 

Welcome to http://supportforums.blackberry.com

 

Make restarted the z10?
If your problem evidences the persistence
Apply a hard reset keep the power button for 30 seconds.

 

Regards. 

 


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New Member
Posts: 6
Registered: ‎10-29-2013
My Device: Blackberry Z10
My Carrier: Ufone

Re: My BB Z10 is not recieving txt msgs

Thanks for the support. The hard reset did it. 

Forums Veteran I
Posts: 1,792
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: My BB Z10 is not recieving txt msgs

Excellent friend.

Thanks for taking the issue as settled and for participating http://supportforums.blackberry.com

 

Regards. 

 


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BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Member
Posts: 6
Registered: ‎10-29-2013
My Device: Blackberry Z10
My Carrier: Ufone

Re: My BB Z10 is not recieving txt msgs

Hello it happens very frequently. It gives the msg sim memory full and then the incoming msgs are not recieved. I have to use the security wipe option to restore my txt msgs. Kindly help. It is happening after I have upgradated to 10.2
New Member
Posts: 6
Registered: ‎10-29-2013
My Device: Blackberry Z10
My Carrier: Ufone

Re: My BB Z10 is not recieving txt msgs

Kindly help
Forums Veteran I
Posts: 1,792
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: My BB Z10 is not recieving txt msgs

Hi Usmansc

 

I recommend you make a reload of the BlackBerry OS Link


Connect your z10 and run BBLink
Then go to preference and press the reload option software

Let the process do all your work, and then you start setting your BB
And load your backup.

And let us know if your problem evidences the persistence.

 

You must have the latest version of the BlackBerry Link installed.


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New Member
Posts: 6
Registered: ‎10-29-2013
My Device: Blackberry Z10
My Carrier: Ufone

Re: My BB Z10 is not recieving txt msgs

Thanks for helping. Can u also tell me if its also possible thru phone
Forums Veteran I
Posts: 1,792
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: My BB Z10 is not recieving txt msgs

Hi Usmansc

 

You applied some of the above points.

And tell us how you did...


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