Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Highlighted
New Contributor
Posts: 7
Registered: ‎11-13-2013
My Device: Z10
My Carrier: Rogers

My Z10 keeps dropping activesync password

Hi there

 

My Z10 keeps losing the password for my activesync account and I have to re-enter password many times throughout the day. This is a problem which grown steadily worse over the past two months.

 

My other pop and imap accounts don't experience this problem.

 

We're running a Mailenable email server with EAS and other EAS devices don't seem to experience this problem.

 

I've noticed that the Z10 seems to drop the password when the server is under load or running slowly however as I noted, iPhones and my Playbook don't have this problem which leads me to believe it's a Z10 issue and even if the mail server is running slow, the Z10 should not lose the password as a result.

 

Please fix asap! I like my Z10 but this is a getting to be a real pain.

 

Thank you

New Contributor
Posts: 7
Registered: ‎11-13-2013
My Device: Z10
My Carrier: Rogers

Re: My Z10 keeps dropping activesync password

Latest update didn't fix and this is getting really irritating!

 

Blackberry, you saying you're listening so Please Fix This!