07-23-2013 12:03 PM
My BlackBerry Z10 was stolen, it has a password with timeout of a minute, the device was associated with Blackberry protect which i had setup initially but my concern is that the Protect was turned off before the phone was stolen.
I can see the the last position of the Z10 when the Blackberry protect was turned on, I want to know how easy it is for the theif to break my password and or reload a passworded Z10? secondly, is it possible for the thief to re-associate his BlackBerry ID with the protect such that I can not view it on the website when the Blackberry protect is turned on.
I need help! I'm missing my white Z10!!
07-23-2013 12:44 PM - edited 07-23-2013 12:44 PM
If the thief does a factory wipe I believe the password goes away. He may not know that, in which case, after 10 tries, the phone is locked. If wiped, all your personal info is gone.
It is not a good idea to go to a thief's location, IMHO, unless you can interest police. You will only "see" the phone if he goes on data network.
You should call your carrier with both your BBerry PIN and your IMEI number and report it stolen. That will, theoretically, kill the phone.
07-23-2013 01:37 PM
07-23-2013 05:07 PM
07-23-2013 07:58 PM
@scrannel: You've pretty much repeated my post right above yours.
Not a big deal, I just like pointing out the obvious sometimes. Cheers.
" ........did not enter the correct password and all data, including Protect, is gone."
I hope that helps you.
07-23-2013 08:11 PM
07-23-2013 11:23 PM
If the thief cannot guess the password, there is no possibility for him to get to the information or any part of the phone. Even if the thief changes the SIM card the phone cannot be accessed or used. After ten attempts with the wrong password entered the phone is wiped and bricked. The only way to make the phone work again without the password is to re-install the operating system from the base up. This will take a person with a good support knowledge of the Z10, the software access, and a decent computer to accomplish.
As long as a strong password has been used, there is little chance for anyone to guess at it.
With the service provider that I am using, if a user reports their phone missing the particular phone can be dissabled, and not permitted to be re-activated again without permission from the original owner.
07-07-2014 08:03 AM - edited 07-07-2014 08:04 AM
Hi Dear Blackberry my phone Z10 was stolen on 7-4-21014 Pin # PV003-A SWD-201212051507250531 MAT-54212-005 Could you please report it ...Thanks