04-02-2013 07:27 AM
Today, when I went to my contacts on the Blackberry Z10, I found out that each contact has been dublicated!
I tried restarting the phone, but I faced the same problem.
my phone is linked to Google Contacts, so i went to Google Contacts online and everything was fine there.
So, I decided to remove my Google account and start fresh.
After removing the Google Account, I found out that there are sitll contacts on my phone that were not deleted !!!!
So, I selected all the conacts and pressed DELETE .. but they were not deleted.
I had to go on and delete them one by one.
After that I can find "empty" contacts ! just empty enteries with no data at all. I had to go and and delete them one by one too.
What's going on with the Z10 ??
Solved! Go to Solution.
04-03-2013 12:50 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Go into Settings>Accounts and remove the Google contacts. Then restart the Blackberry Z10 and re-add the Google contacts, and let me know if you still receive duplicates.
I look forward to your reply.
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04-03-2013 12:56 AM