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BlackBerry® Z10


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New Contributor
Posts: 4
Registered: ‎05-02-2013
My Device: Z10
My Carrier: Vodafone
Accepted Solution

My new Z10 device shuts down on its own

I just bought a new Z10. the problem with device that it shuts down suddenly and I have to restart it. pl do let knw how can it be resolved?

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: My new Z10 device shuts down on its own

What BlackBerry 10 OS are you currently running on the Z10?
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
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New Contributor
Posts: 6
Registered: ‎04-25-2013
My Device: Z10
My Carrier: STC

Re: My new Z10 device shuts down on its own

Really annoying. I too have exactly the same problem. I hope there's some solution to this.

Kyd
New Contributor
Posts: 5
Registered: ‎05-06-2013
My Device: Blackberry z10
My Carrier: Telus

Re: My new Z10 device shuts down on its own

Mine reboots without touching it or anything....starting to piss my off......wish I had waited.....
Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: My new Z10 device shuts down on its own

Well known issue, but the good news is it seems to have been sorted with the new OS update, coming soon.  I use the following work around:  When I get up in the morning I do a restart.  That seems to satisfy it for most of the day.  If going out at night, so another restart.  Now I am on T-Mo usa which seems to have a low incidence. 

New Contributor
Posts: 4
Registered: ‎05-02-2013
My Device: Z10
My Carrier: Vodafone

Re: My new Z10 device shuts down on its own

OS is BlackBerry 10
Kyd
New Contributor
Posts: 5
Registered: ‎05-06-2013
My Device: Blackberry z10
My Carrier: Telus

Re: My new Z10 device shuts down on its own

I am currently operating the latest - 10.0.10.85 and still same issue Smiley Sad

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: My new Z10 device shuts down on its own

[ Edited ]

10.0.10.85 is the current official version.  A later version has been unofficially leaked and I believe has solved issue. 

New Contributor
Posts: 4
Registered: ‎05-02-2013
My Device: Z10
My Carrier: Vodafone

Re: My new Z10 device shuts down on its own

Hope it does...as for me problem persists
Kyd
New Contributor
Posts: 5
Registered: ‎05-06-2013
My Device: Blackberry z10
My Carrier: Telus

Re: My new Z10 device shuts down on its own

do you know when the next offical release is coming out?