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BlackBerry® Z10

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Contributor
Posts: 13
Registered: ‎08-26-2013
My Device: z10
My Carrier: gollan

My phone has been blocked in mid-life

[ Edited ]

 

 

I bought a month ago in the U.S. New Z10 device. (Amazing phone)!

Today the middle of work phone Kress!! 

 

 

 

The pin is blocked "


IMEI:{REMOVED}"

 


What should I do???
I need desperately machine

(Pardon the language)

 

Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Posts: 94,232
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My phone has been blocked in mid-life

IN most cases, the PIN is blocked when reported lost or stolen.

 

The mobile provider places the block on the device. You should call your mobile provider an inquire.

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Contributor
Posts: 13
Registered: ‎08-26-2013
My Device: z10
My Carrier: gollan

Re: My phone has been blocked in mid-life

I am sorry

Contributor
Posts: 13
Registered: ‎08-26-2013
My Device: z10
My Carrier: gollan

Re: My phone has been blocked in mid-life

This is my question

I turned my cell provider and he did not know how to help

I tried to put a sim card from another company and it did not work well

Posts: 94,232
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My phone has been blocked in mid-life

Who is your cell provider? "Gollan"?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎08-26-2013
My Device: z10
My Carrier: gollan

Re: My phone has been blocked in mid-life

 

This new company in Israel
 
Regular Contributor
Posts: 72
Registered: ‎05-06-2013
My Device: Z10
My Carrier: AT&T

Re: My phone has been blocked in mid-life

Who did you buy the phone from ?

 

 

 

Fred

 

Contributor
Posts: 13
Registered: ‎08-26-2013
My Device: z10
My Carrier: gollan

Re: My phone has been blocked in mid-life

 I bought it through eBay.
I need to check who their supplier

Posts: 94,232
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My phone has been blocked in mid-life


yair_perlah wrote:

 I bought it through eBay.
I need to check who their supplier


You need to return it and get a refund from the eBay seller.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎08-26-2013
My Device: z10
My Carrier: gollan

Re: My phone has been blocked in mid-life

[ Edited ]

 

I have proof of purchase and payment from the seller on eBay. I contacted the seller and he says he does not understand why this happened.

Is it possible to contact RIM to unblock?