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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎09-03-2013
My Device: Z10
My Carrier: Vodafone

NTLM Authentication

Dears

I've switched from my old 9520 to the new Z10, but I'm really surprised to see that I cannot connect to my Exchange Server (2003 version).

If I'm not wrong my old 9520 email client used the Outlook Web Access but nowadays it is no more availabe in Z10. Why?

By the way what can solve the issue is the NTLM Authentication, but also this is not available! I have not BES. How can I set my email if my server requires the authentication from my domain? I’ve other smartphones and they work perfectly.

How can I use my new Z10?

Many thanks

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: NTLM Authentication

[ Edited ]

Hi and Welcome to the Community!


Oscar_Ornago wrote:

 

I've switched from my old 9520 to the new Z10, but I'm really surprised to see that I cannot connect to my Exchange Server (2003 version).

If I'm not wrong my old 9520 email client used the Outlook Web Access but nowadays it is no more availabe in Z10. Why?



With legacy, BIS was used to integrate email accounts with a BB device. With BB10, the on-device email client is a full client and does not use BIS...hence, what BIS did for legacy it does not do for BB10. With BB10, direct support of OWA mailboxes was not included in favor of ActiveSync, which BB10 fully supports, and which can be added to OWA servers with ease. Refer:

  • KB03133 How to integrate a Microsoft Outlook Web Access email address on BlackBerry smartphone

Oscar_Ornago wrote:

By the way what can solve the issue is the NTLM Authentication, but also this is not available! I have not BES. How can I set my email if my server requires the authentication from my domain? I’ve other smartphones and they work perfectly.

How can I use my new Z10?

Many thanks


Everything I read about NTLM is that it relates strictly to BES, not to the device itself. Since you say you do not have BES, I am not sure exactly what your issue is in this regard. Perhaps if you first resolve the availability of ActiveSync on your OWA server, that may well resolve this issue as well?

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: NTLM Authentication

i used my Z10 with EAS and no NTLM on it with exchange 2003

 

We used SSL with a private cert and imported it into the phone on my Z10.

 

 

 

 

Best to use a reall SSL cert, I used godaddy for mine when we went to 2010 only for their price.

 




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