02-20-2013 03:25 PM
02-20-2013 03:48 PM
02-20-2013 03:55 PM
02-20-2013 03:58 PM
02-20-2013 04:34 PM - edited 02-20-2013 04:53 PM
i got the same problem...blackberry said i should contact my provider, the provider said it isn't theirs fault....
summarizing: i bought a phone for 600€ and i cannot use the internet, no solution available -> i should have bought an iphone or android device
02-21-2013 12:32 AM
02-21-2013 12:59 AM
02-21-2013 01:04 AM
Continuing to bump this thread won't get BlackBerry to "fix" something that they don't think is broken. You need to contact your carrier. If the apn entered is incorrect for that carrier then they can get that escalated to BlackBerry for a fix.
As it would be so easy. There are countries that don't officially sell Blackberry phones, or the seller is a little carrier.
It's stupid that BB OS only has support for the carriers it has "deals" with and no way to other carriers users change their APN settings. It's "bug" in the BB OS 10.
Why even show the APN settings If you can't edit them. As I said earlier my factory unlocked (why even sell these?) Z10 allows me to change the APN settings but when I press save, it goes back and the "factory defaults" (in this case wrong carriers apn settings) come back -> no mobile data.
Is there an email address that I could send a support request.
02-21-2013 01:10 AM
02-21-2013 01:11 AM