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BlackBerry® Z10

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Bei
New Member
Posts: 2
Registered: ‎03-06-2013
My Device: z10
My Carrier: Bell

New Update

I have z10 and was told there is an Update to do(I currently have version 10.0.09) and my phone says it has the latest software version, and when I plug it to BlackBerry link I dont even have the option to check for an update.

 

Also my BBM is not working, I have always had a Blackberry and now its saying that my Blackberry ID doesn't work? I can't retrieve my BBM Contacts...HELP!

 

any Idea if this update will fix my BBM problem?

Contributor
Posts: 24
Registered: ‎02-12-2013
My Device: Z10
My Carrier: Vodafone

Re: New Update

The latest release is 10.0.10.90

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Update


Bei wrote:

I have z10 and was told there is an Update to do(I currently have version 10.0.09)


That is not a complete version number.


Bei wrote:

Also my BBM is not working, I have always had a Blackberry and now its saying that my Blackberry ID doesn't work? I can't retrieve my BBM Contacts...HELP!


At your Settings > BlackBerryID, does it appear you are logged in with your BBID?

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Bei
New Member
Posts: 2
Registered: ‎03-06-2013
My Device: z10
My Carrier: Bell

Re: New Update

sorry i have 10.0.09.2372

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Update

I don't think Bell has released the latest update, unless it was in the past 24 hours, I might have missed if they did.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎03-06-2013
My Device: Z10
My Carrier: Vodafone IN

Re: New Update

Hi

my OS verison is 10.10.58 but its not showing me any new updates... is this thing country specific??

Highlighted
Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Update


Baedas wrote:

Hi

my OS verison is 10.10.58


That is not a valid OS version number.

 

Please look at your Settings > About > OS version.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code