02-14-2013 07:55 PM
Just as the title says , no response from any buttons or touch screen ....held power button down after waiting 10 mins and phone shut off . Restarted phone and extremly slow !!!!!....opens apps very slowly , web pages take longer to open ....and so on
Anyone have this issue....????
02-14-2013 08:33 PM
The best way to restart your phone and clear the cache of any nastiness is, and always will be, to do a battery pull. I suggest you remove your battery while your phone is powered on then replace it.
Give it a try and post back with your results.
02-14-2013 08:40 PM
I've been waiting for my replacement Z10 due to a battery/charging issue, and in the last day or so I've started experiencing the freezing up like yours ... pulling the battery and WAITING a few minutes before reinstalling it seems to have it running as normal.
My only guess is waiting a few minutes without the battery lets any residual charge bleed out.
The only thing this is making me notice now is just how SLOW the boot up is on this phone ... hopefully the OS update will speed this up amoung other issues.
04-30-2015 04:43 PM
I have pulled my battery out and left it out and when I put it back in the screen is still frozen on the Home Screen. I can't move to the next screen or anything. PLEAD HELP!