04-30-2013 06:29 PM
Just got my new Z10. I entered my email address incorrectly under my blackberry ID Usename. How in the world do I change this and correct it.
It calls to do a wipe?? What and How do i do this?
Thanks for any help Ken.
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04-30-2013 06:38 PM
Yes unfortunately a security wipe must be performed to change the BlackBerry ID. It’s easy to do but you will lose all data on the phone, which shouldn’t be a problem if you’ve only just got it.
Anyway to do a security wipe just follow the instructions here: http://www.blackberry.com/btsc/KB33591
04-30-2013 07:15 PM
All data on the phone will be deleted, and reset to the default factory settings. When the Security Wipe process is complete, the phone will reboot to the initial Setup Wizard.
However, no data is deleted from the SIM or Micro SD card.
05-01-2013 03:08 PM
In addition, you can use http://www.blackberry.com/BlackBerryLink to backup and restore your data, or transfer data from another BlackBerry device.
05-01-2013 10:54 PM
With the Link software make a backup of the phone. Then do the security wipe. You can then restore the data with the Link software.
If you have a Hotmail account, you can sync the phone to your Hotmail account. You can then have Hotmail put back all your contacts.