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BlackBerry® Z10

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Trusted Contributor
Posts: 128
Registered: ‎06-08-2013
My Device: Blackberry z10
My Carrier: UFONE

New issue about z10

I have z10 stl100 1
My battery is going mad. It jump from 85 percent to 0 % level and screen shows battery level is below 10% show . Now when I am writing this post my battery was 44% discharged and it suddenly dropped to 0% with red green ( yellow) blinking of led light Smiley Sad any solution? Why it is jumping to zero from different levels Smiley Sad
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Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: New issue about z10

Hi tahabashir1991

Is it possible that you have any downloaded 3rd party applications installed that may be using up your battery life? If so, I recommend uninstalling any 3rd party applications to see if that resolves the issue.
If that isn't the case, I suggest trying another battery that you know to be functioning correctly to rule out any issues with the battery itself that may be causing this.

Please let me know the results. Thanks.


-FS


 


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