Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎11-11-2013
My Device: Blackberry Z10
My Carrier: Vodacom
Accepted Solution

New s/w update drains the battery

Hi! I just want find out from other blackberry 10 users, if they experienced the fast drainage of the battery since the upgrade? Well my phone won't use the camera flash @ 30% and when it gets to 28% it switches off, it doesn't get to 20% and warn me about battery low, please fix that error on the update... I'm really not enjoying my phone lately
Guru II
Posts: 21,960
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: New s/w update drains the battery

Remove the battery for 90 minutes and reinsert. This will reset the battery meter. If it still has the same issue do it one more time. If the issue persists after that then replace the battery.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!